Terms and conditions
e-vino, s. o.
with its registered office at Údolní 212/1, 147 00 Praha 4
identification number: 01771566
registered in the Commercial Register kept at the Municipal Court in Prague, Section C, File 26670
for the sale of goods through an online store located at the tovino.cz web site.
1. Introductory provisions
1.1. These Terms and Conditions (hereinafter referred to as the "Business Terms and Conditions") of the e-vino, sro company with its registered office at Údolní 212/1, 147 00 Praha 4, identification number: 01771566, registered in the Commercial Register maintained by the Municipal Court in Prague, 26670 (hereinafter referred to as the "Seller") govern the reciprocal rights and obligations of the parties arising out of or in connection with the purchase of goods in accordance with the provisions of Section 1751 (1) of Act No. 89/2012 Coll., The Civil Code (hereinafter referred to as the "Purchase Agreement") concluded between the Seller and another individual (the "Buyer") through the Seller's Internet Store. The e-shop is operated by the seller on a web site located at www.tovino.cz (hereinafter referred to as the "website") through the web interface (hereinafter referred to as the "web interface of the shop").
1.2. Business terms do not apply to cases where a person intending to buy the goods from a seller is a legal entity or person acting on the order of the goods in the course of their business or in their independent pursuit of their profession.
1.3. Provisions derogating from the terms and conditions may be negotiated in the sales contract. Distinctive arrangements in the sales contract take precedence over the provisions of the terms and conditions.
1.4. Business terms and conditions are an integral part of the sales contract. The Purchase Agreement and the Business Terms and Conditions are prepared in the Czech language. The purchase contract can be concluded in the Czech language.
1.5. The seller may change or add the wording of the business terms. This provision is without prejudice to the rights and obligations arising during the period of validity of the previous version of the terms and conditions.
2. User account
2.1. Based on buyer registration made on a website, buyers can access their user interface. From its user interface, the buyer can perform the ordering of goods (hereinafter referred to as the "user account"). If the web interface allows the store, the buyer can also order goods without registration directly from the web interface of the store.
2.2. When registering on a web page and ordering goods, the buyer is obligated to indicate correctly and truthfully all data. The details given in the user account are obligatory for the buyer to update upon any change. Data provided by buyers in the user account and when ordering the goods are considered by the seller to be correct.
2.3. Access to the user account is secured by user name and password. Buyer is required to maintain confidentiality regarding the information necessary to access his / her user account.
2.4. The buyer is not authorized to allow the use of the user account to third parties.
2.5. The seller may cancel the user account, especially if the buyer does not use his user account for more than 12 months or if the buyer violates his obligations under the purchase contract (including business terms).
2.6. The Buyer notes that the user account may not be available continuously, especially with regard to the necessary maintenance of the hardware and software of the Seller, necessary maintenance of hardware and software of third parties.
3. Closing the Purchase Agreement
3.1. All presentations of goods placed in the web interface of the shop are informative and the seller is not obliged to conclude a purchase contract for these goods. Section 1732 (2) of the Civil Code does not apply.
3.2. The store's web interface contains information about the merchandise, including the prices of individual goods. Goods prices are quoted including value added tax and all related fees. Product prices remain valid for as long as they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract for individually negotiated terms.
3.3. The store's web interface also includes information on the cost of packing and delivering goods. Information on the costs associated with the packaging and delivery of the goods listed in the web interface of the trade is valid only in cases when the goods are delivered within the territory of the Czech Republic.
3.4. To order the goods, the buyer completes the order form in the web interface of the store. The order form contains, in particular, information about:
3.4.1. Ordered goods (the ordered goods "put" the buyer into the electronic shopping cart of the web interface of the store),
3.4.2. The method of payment of the purchase price of the goods, details of the required delivery method of ordered goods and
3.4.3. Information on the costs associated with the supply of goods (collectively referred to as "the order").
3.5. Before sending the order to the seller, the buyer is allowed to check and modify the data that the buyer has placed in the order, also with regard to the buyer's ability to identify and correct the errors that occurred when entering the data into the order. The order is sent by the buyer to the seller by clicking on the "finish order" button. The data listed in the order they are deemed correct by the seller.
3.6. Submitting an order is considered to be such an act by the buyer who undoubtedly identifies the goods ordered, the purchase price, the purchaser's person, the method of payment of the purchase price, and is a binding contract proposal for the parties. The condition for the validity of the order is to fill in all required data in the order form, familiarize yourself with these terms and conditions on the website and confirm the buyer that he has become acquainted with these terms and conditions.
3.7. On receipt of the order, the Seller will acknowledge receipt of the receipt to the buyer by e-mail to the buyer's email address listed in the user interface or in the order (hereinafter referred to as the "buyer's electronic address").
3.8. The seller is always entitled to ask the buyer for additional confirmation of the order (for example, in writing or by phone), depending on the nature of the order (quantity of goods, purchase price, estimated transport costs).
3.9. The draft purchase order in the form of an order is valid for fifteen days.
3.10. The contractual relationship between the seller and the buyer arises from the delivery of the order (acceptance), which is sent to the buyer by e-mail to the buyer's e-mail address.
3.11. In the event that any of the requirements specified in the order can not be met by the seller, he will send the buyer to the buyer's electronic address a modified offer indicating possible variants of the order and request the buyer's opinion.
3.12. The amended offer is considered as a new draft Purchase Agreement, and the Purchase Agreement is then terminated until the Buyer accepts via electronic mail.
3.13. The buyer agrees to use remote means of communication when concluding the purchase contract. Costs incurred by the buyer when using distance means of communication in connection with the conclusion of a purchase contract (costs of internet connection, telephone call costs) are borne by the buyer himself, which does not differ from the basic rate.
4. Cost of Goods and Payment Terms
4.1. The buyer may pay the buyer's price for goods and any costs associated with delivering goods under the purchase contract to the seller in accordance with the methods offered in the order form, unless the Seller offers other ways.
4.2. Together with the purchase price, the buyer is also required to pay the seller the cost of packing and delivering the goods at the agreed rate. Unless otherwise specified, the purchase price and the costs associated with the delivery of the goods are further understood.
4.3. The seller does not ask the buyer for a deposit or other similar payment. This is without prejudice to the provisions of Article 4.6 of the Terms of Business regarding the obligation to pay the purchase price of the goods in advance.
4.4. In the case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of a non-cash payment, the purchase price is payable within three days of the conclusion of the purchase contract.
4.5. In the case of non-cash payment, the buyer is required to pay the purchase price of the goods together with the variable payment symbol. In the case of non-cash payment, the purchaser's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.
4.6. The Seller is entitled, in particular, in the event that the buyer does not receive an additional confirmation of the order (Article 3.6), request the payment of the full purchase price before the goods are dispatched to the buyer. Paragraph 2119 (1) of the Civil Code does not apply.
4.7. Any discounts on the price of goods provided by the seller to the buyer can not be combined.
4.8. If it is customary in the course of trade or if it is stipulated by generally binding legal regulations, the seller shall issue a tax document - invoice to the purchaser in respect of payments made under the purchase contract. The seller is a value added tax payer. Tax document - The invoice is issued by the seller to the buyer after payment of the price of the goods. The invoice will be attached to the goods or electronically sent to the buyer's electronic address.
5. Withdrawal from the Purchase Agreement
5.1. The Buyer notes that, according to the provisions of Section 1837 of the Civil Code, it is not possible, among other things, to withdraw from the Purchase Contract:
5.1.1. the delivery of goods which has been adjusted according to the buyer's wish or for his person
5.1.2. the supply of goods subject to rapid perishable goods and goods which have been irreversibly mixed with other goods after delivery,
5.1.3. on the supply of goods in closed packaging which the buyer has removed from the packaging and for hygienic reasons it can not be returned.
5.2. In the case of the case referred to in Article 5.1 or in another case where the purchase contract can not be withdrawn, the buyer has the right to withdraw from the purchase contract in accordance with Section 1829 (1) of the Civil Code, within 14 days from the receipt of the goods, where, in the case of several types of goods or the delivery of several parts of the purchase contract, this period runs from the date of the last delivery of the goods. The withdrawal from the sales contract must be sent to the seller within the time limit specified in the previous sentence.
5.3. In order to withdraw from the purchase contract, the buyer may use the template form freely available on the seller's web site, or the attached form, which he receives together with the goods. Withdrawal from the sales contract may be dispatched by the buyer to the address of the seller's office or place of business. The provisions of Article 11 of these Terms and Conditions apply to the service of withdrawal.
5.4. In the case of withdrawal from the purchase contract according to Art. 5.2 of the Business Terms, the Purchase Contract is canceled from the beginning. The goods must be returned to the seller within 14 (fourteen) days of withdrawal from the contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the cost of returning the goods to the seller, even if the goods can not be returned by their normal postal route.
5.5. In the event of withdrawal under Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within 14 (fourteen) days of withdrawal from the Purchase Contract in the same manner as the Seller has accepted from the Purchaser. The seller is also entitled to return the purchases provided by the buyer upon return of the goods to the buyer or otherwise, provided the buyer agrees and does not incur additional costs to the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods or shows that the goods have been dispatched to the seller.
5.6. The Seller is entitled to indemnify unilaterally the Buyer's claim for a refund of the purchase price.
5.7. Upon receipt of the goods by the buyer, the seller is entitled to withdraw from the purchase contract at any time. In such a case, the seller shall return the purchase price to the buyer without undue delay, without charge, to the account specified by the buyer.
5.8. If a gift is provided to the buyer together with the goods, the gift agreement between the seller and the buyer is concluded with the condition that if the buyer withdraws from the purchase contract, the gift agreement is lost and the buyer is obliged to return the goods together with the seller provided gift.
6. Transport and payment
6.1. If the mode of transport is agreed upon by a buyer's special request, the buyer bears the risk and any additional costs associated with this mode of transport.
6.2. If the seller is obliged to deliver the goods in the place specified by the buyer in the order, according to the purchase contract, the buyer is obliged to take over the goods upon delivery.
6.3. If, for reasons of buyer's need, it is necessary to deliver the goods repeatedly or in a manner other than that stated in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, respectively. costs associated with another delivery method.
6.4. Upon receipt of the goods from the transporter, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier without undue delay. In the event of a violation of the packaging indicating unauthorized entry into the consignment, Buyer is not required to take delivery of the consignment from the carrier.
6.5 The customer has the option to pay the goods online via a secured GoPay payment gateway, a quick payment order, or cash on delivery.
6.6. The redeemable amount is CZK 30 with VAT and is always charged (if the customer chooses to pay by cash)
6.7 Transport options
6.7.1 Home Transport via Messenger (99 CZK) is delivered to your address, which will deliver the package to you on the next day and when it does not reach you at home, it will be delivered on the following working day. Once the shipment leaves our warehouse, Messenger will send you an SMS and an email with information that you can expect the next business day. The exact time of delivery will inform you of the carrier. You will also get access to the Messenger Courier web application to see how the package is approaching. In addition, you can change the address or delivery date, select a personal subscription at the Pickup delivery point, or add a backup address. If you have a cash on delivery package, you can pay the courier in cash and cash.
6.7.2 Transportation by Prague CZK 149. Ideal if you need Prague delivery for a specific hour. delivery of goods from 8 am to 22 pm - transport is provided through courier service with customer contact by phone. The order for the same day must be send till 3pm and must be paid via the GoPay payment gateway or bank transfer. It is valid for a territory whose postal code begins at 1, for example 110 00. The exact time of delivery will inform you of the carrier.
6.7.3 Express delivery in Prague CZK 349. For express delivery within Prague, you can pay by cash on delivery or via the GoPay payment gateway. The goods are usually delivered within 2 to 3 hours of the order, in the case of orders on working days until 3 pm. Otherwise the next business day. The delivery takes place on working days from 10 am to 10 pm The exact time of delivery will inform you of the carrier. If you are interested in express delivery, please contact us and we will discuss the details together.
6.7.4 Hand-delivered package (Czech Post, CZK 148) The Czech Post sends your mail to your mailing address and sends it to your nearest post office for 7 days, with the possibility of an extension of up to 15 days, in case of unsuccessful delivery. On the day of delivery of the consignment, Czech Post will contact you via SMS/email. The delivery date of the shipment can be changed directly on the Czech Post web site http://formulare.cpost.cz/overeni.html. You can find more information about Balík in your hand at the Czech Post. Some branches of Czech Post enable card payment - whether this option is offered by a branch in all its surroundings can be found directly on the Czech Post after searching it.
6.7.5 Personal collection - at the branch office of TOVINO free Your picked goods can be picked up on Tuesday and Friday from 9 am to 3pm at the address TOVINO e-vino sro, Branický brewery complex, Údolní 212/1, 147 00 Prague 4. You will find us here. If you could not personally pick up the shipment at any given time, please contact us by phone. We will do our best to offer you the best possible solution.
6.7.6 Personal collection at the branch office of the Fresbedynky Free For working days from 3 pm to 5:30 pm and on Sudnay from 12 am to 3 pm at the address Freshbedynky, Branický brewery, Údolní 212/1, 147 00 Praha 4.
7. Rights of Defective Performance
7.1. The rights and obligations of the parties regarding defective performance are governed by applicable generally binding regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code).
7.2. The seller is responsible to the buyer for the goods to be free from defects. In particular, the seller replies to the buyer that at the time the buyer took over the goods:
7.2.1. the goods have characteristics that the parties have negotiated and, in the absence of an arrangement, possess such characteristics as the seller or the manufacturer has described or which the buyer expects with regard to the nature of the goods and the advertising they make,
7.2.2. the goods are fit for the purpose which the seller indicates or to which goods of this type are normally used,
7.2.3. the goods correspond to the quality or performance of the agreed sample or original if the quality or design has been determined on the basis of the agreed sample or original,
7.2.4. the goods are in the appropriate quantity, degree or weight and
7.2.5. goods comply with legal requirements.
7.3. The provisions of Article 7.2 of the Business Terms and Conditions do not apply to goods sold at a lower price for a defect for which a lower price has been agreed for the wear and tear of the goods due to its normal use, buyer, or if it results from the nature of the goods.
7.4. If there is a defect within six months of the takeover, the goods are deemed to have been defective already at takeover.
7.5. Rights to defective performance are claimed by the buyer at the seller at his / her establishment, where acceptance of the claim is possible with regard to the range of goods sold, eventually even at the registered office or place of business. The moment when the claim is made is the moment when the seller received the goods claimed from the buyer.
7.6. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's claim rules.
8. Other rights and obligations of the parties
8.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods
8.2. The seller is not bound by any codes of conduct in relation to the buyer in the sense of § 1826 (1) e) the Civil Code.
8.3. Out-of-court complaint handling is provided by the seller via an electronic address. Buyer information will be sent to the buyer's electronic address.
8.4. The seller is authorized to sell the goods on the basis of a trade license. The trade license is carried out within the scope of its competence by the relevant Trade Licensing Office. Supervision of the area of personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection exercises, among other things, the supervision of the observance of Act No. 634/1992 Coll., On Consumer Protection, as amended.
8.5. The buyer hereby takes on the risk of changing circumstances in accordance with Section 1765 (2) of the Civil Code.